iPhone Guides and Videos

Please use the iPhone guides and videos below to learn how to set up and use the RPM365 app with your glucometer, blood pressure monitor or scale.
If you need further assistance, please contact us.

Setting Up the RPM365 App

LOGGING IN

The email and password you use to sign in will be included in a welcome message delivered via text and/or email.

  1. Log in to the app by typing in your email and password in the allocated fields.
  2. Tap the “Log in” button to complete the process.

Upon signing in for the first time, you will be prompted to change your password. Type your new password in the allocated fields and tap “Save.”

FORGOT PASSWORD?

If you’ve forgotten your password, you can reset it by tapping “Forgot Password?” on the login screen. Once you’ve entered your email, we’ll send you an email with instructions.

Using Your Glucometer

SETTING UP YOUR GLUCOMETER
  1. Press and hold the central button until the device turns on.
  2. You will be presented with the Pre-Set Target range screen. You do not need to adjust the ranges within the device, your provider will adjust these on their end. To move to the next screen, press the central button.
  3. You will be presented with the Set Time screen. To change the hour, press  or on the outer ring.
  4. Once done, press the central button to move to minutes. To change the minutes, press  or on the outer ring.
  5. Once done, press the central button and select AM or PM by pressing  or on the outer ring.
  6. Once done, press the central button. You will be presented with the Set Date screen. To change the year, press  or on the outer ring.
  7. Once done, press the central button to move to month. To change the month, press  or on the outer ring.
  8. Once done, press the central button to move to day. To change the day, press  or on the outer ring.
  9. Once done, press the central button. The meter will briefly display your saved settings then beeps and turns off. You are now ready to configure your device.
PAIRING YOUR GLUCOMETER TO RPM365
  1. On the “New Reading” screen, tap the “+” icon at the top right of the screen to add your glucometer.
  2. Tap the magnifying glass icon in the upper left of the screen to search for the name of the device that you wish to pair. Or you can scroll through the list to select your device.
  3. Follow the instructions presented in the app to prepare your device.
  4. Once done, tap “Continue” and select the device that appears in “Found Devices.”
  5. Once presented with the “Congratulations” message, tap “Done.”
  6. Your device is now configured and ready to take readings.

Video coming soon.

TAKING A READING WITH YOUR GLUCOMETER
  1. In the app, tap “New Reading” at the bottom left of the screen.
  2. Tap the Glucometer listed on the New Reading screen and follow the on-screen instructions.
  3. Once “Ready to Take Reading” is presented, you can use your device.
  4. When the reading is done, you can enter any additional information and tap “Submit” to send your data to your provider.

Using Your Blood Pressure Monitor

SETTING UP YOUR BP MONITOR
  1. Make sure all batteries are removed from the device.
  2. Press the “Start/Stop” button three times (please note, nothing will happen on the screen).
  3. Insert all four batteries. You should see the letter “P” and symbol on the screen.
  4. You are now ready to configure your device.
PAIRING YOUR BP MONITOR TO RPM365
  1. On the “New Reading” screen, tap the “+” icon at the top right of the screen to add your blood pressure monitor.
  2. Tap the magnifying glass icon in the upper left of the screen to search  for the name of the device that you wish to pair. Or you can scroll through the list to select your device.
  3. Follow the instructions presented in the app to prepare your device.
  4. Once done, tap “Continue” and select the device that appears in “Found Devices.”
  5. Once presented with the “Congratulations” message, tap “Done.”
  6. Your device is now configured and ready to take readings.

Video coming soon.

TAKING A READING WITH YOUR BP MONITOR
  1. In the app, tap “New Reading” at the bottom left of the screen.
  2. Tap the BP Monitor listed on the New Reading screen and follow the on-screen instructions.
  3. Once “Ready to Take Reading” is presented, you can use your device.
  4.  Enter any additional information into the notes, as applicable, and tap “Submit” to send your data to your provider.

Using Your Scale

SETTING UP YOUR SCALE
  1. Insert batteries into the back of the scale. You should see the letter “P” and symbol on the screen.
  2. You are now ready to configure your device.
PAIRING YOUR SCALE TO RPM365
  1. On the “New Reading” screen, tap the “+” icon at the top right of the screen to add your scale.
  2. Tap the magnifying glass icon in the upper left of the screen to search  for the name of the device that you wish to pair. Or you can scroll through the list to select your device.
  3. Follow the instructions presented in the app to prepare your device.
  4. Once done, tap “Continue” and select the device that appears in “Found Devices.”
  5. Once presented with the “Congratulations” message, tap “Done.”
  6. Your device is now configured and ready to take readings.

Video coming soon.

TAKING A READING WITH YOUR SCALE
  1. In the app, tap “New Reading” at the bottom left of the screen.
  2. Tap the Scale listed on the New Reading screen and follow the on-screen instructions.
  3. Once “Ready to Take Reading” is presented, you can use your device.
  4. Wait until the scale beeps, step off and wait until the reading appears in the app.
  5. Enter any additional information into the notes, as applicable, and tap “Submit” to send your data to your provider.
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